Frequently Asked Questions

The answer sheet to most common queries

 Do you design banners in custom sizes?

Yes, we accept custom sizes. Any Banner! Any Type! Any Size! Simply contact us for a free quote here

 How much time does it take for an order to be delivered?

All the orders are delivered in digital format via E-mail (You may find the email in your spam folder sometimes). Most of the orders are delivered within 24-48 Hours from the time you place your order. We will keep you regularly updated with the process of your order by email or your approved method of communication.

 Do you offer revisions?

If we made an error, or the customer requests a very minor change in the banner, we will get it done without any extra charges. Note: - The customer cannot request to change the size of the banner, or a complete re-write of the text. This will be considered a different banner and standard price will be charged.

 Do you offer a refund?

A refund will only be issued if we fail to deliver the product in the proposed time.

 Do you provide the source file of the banner?

No, we do not provide the source file of the banner.

 What if i don't want you to feature my banner in your portfolio?

Simply contact us for the same and we won't display your banner anywhere.

 What are static and animated banners?

A Static banner is simply a banner with no moving elements. File format -jpg/png. Animated banner have movements, typically cycling through a series of text promoting your products/features/services. File format -gif.

 Do you offer flash (swf) banner designs?

Currently we do not offer flash (swf) banners. These will be introduced at a later date.

 Do you provide Web Design and Graphic services?

We recommend Elesent for Web Design and Graphic Services. Click here to view Portfolio.

 Facing some issues while making a payment?

Payments could fail due to the following reasons:

  • You accidentally entered incorrect debit/ credit card details.
  • The card details you provided are no longer valid or need to be updated.
  • You accidentally closed/ refreshed the page or pressed backspace while the transaction was being processed.
  • The connection between Bannerist and the Payment Gateway failed due to some technical reasons and the transaction couldn't be completed.
  • Your card may be blocked for online transactions.
  • You might be using a card that is not accepted by Paypal or CCAvenue.

Dont worry! Just contact us and we'll be more than happy to help you out.

 How to make an order?

On the homepage, push the "order now" button of your desired plan. Fill up all the requested information i.e Your Name, Your Email and mention the text and instructions for the banner. Select the banner size(s). Click "proceed to payment" button. Select your desired payment method and checkout. Once the payment is successful, you will be redirected to the page with a payment success message.

 Which payment methods are available on the website?

We accept payments via PayPal, WebMoney, Bitcoin and CCAvenue (Credit Cards and Net Banking). To pay using any other payment method, feel free to contact us.
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